CustodyMate: How do I file a complaint about a CAS?
- Contact the CAS directly. All CAS offices must have a complaint review process. You can learn more about this process at: http://www.ontario.ca/ccnv.
- Contact the Provincial Advocate for Children and Youth at 1-800-263-2841 or (416) 325-5669 or visit: http://provincialadvocate.on.ca.
- Contact the Child and Family Services Review Board. This independent body can review some complaints or CAS decisions. The board can be reached at 1-888-728-8823 or (416) 327-4673 or through its website: http://www.cfsrb.ca/.